Private Label Online Survey

Customer Service Survey
Please take a brief moment to complete this online survey.
Your feedback is greatly appreciated!

Question

Rating
1	-	5
(Disagree)		(Agree)

1. Privatelabelonline.com was as easy as 1-2-3


1	2	3	4	5

2. My order was processed accurately


1	2	3	4	5

3. The Customer Service Representative answered my questions promptly


1	2	3	4	5

4. The Customer Service Representative was knowledgeable about our products


1	2	3	4	5

5. The Customer Service Representative gave helpful suggestions regarding the details of my order


1	2	3	4	5

6. The Customer Service Representative took the time necesarry to answer my questions to my satisfaction


1	2	3	4	5

7. When the Customer Service Representative did not know the answer to my question, he/she researched the
answer and responded to me in a timely manner


1	2	3	4	5

8. When I made a change to my order, the change was processed quickly and correctly


1	2	3	4	5

9. The Customer Service Representative maintained a positive attitude and stayed professional at all times


1	2	3	4	5

10. Overall, I enjoyed PrivatelabelOnline's Customer Service support


1	2	3	4	5